HORAS-Cert EGAC Organization for Quality Systems and Certifications is the accredited accreditation body of the National Accreditation

Impartiality Policy

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Impartiality Policy

HORAS is committed to provide an independent, impartial and competent management system certification of management Systems to all its clients in a manner that is most competitive and adds value to its clients’ products and services to the ultimate customer’s satisfaction in accordance with statutory and regulatory requirements and complies with the requirements of  ISO/IEC 17021-1:2015.

HORAS aims to promote and encourage environmental awareness & responsibility and help to continuously improve certification management issues within industry, commerce and the public domain.

We understand the importance of impartiality in carrying out our management system certification activities, manage conflict of interest and ensure the objectivity of our management system certification activities.

We wish to achieve our aims as a major international accredited certification body and recognize that effective management of our customers, our staff, our certification process and our business results makes good business sense. It will be a fundamental and integral part of our business.

We will achieve this by:-

  • Offering an international & national certification service in accordance with ISO/IEC 17021-1:2015 that is fair impartial and objective to all who wish to avail themselves of Our service,
  • Providing our customers with a professional service that is perceived to add value to their business and satisfy their expectations,
  • Practicing sound certification principles through competent staff and overseas Managing Agents     And Agents, caring for and valuing our staff,
  • brief and train our staff to deliver Audits that satisfy our customers, supervisory body and the standard we set,
  • developing an open exchange of information with organizations and the public on the certification service that we offer,
  • Continuously improving the certification service, we offer,
  • practicing sound business principles to manage the certification body and give a return on our share-holders investment,
  • communicating this policy to our staff, customers and interested

 

Approval

Date: 30/09/2023