Confidentiality Policy
Requirements
for employees and subcontractors
All
information received or made available to the Horus Cert Certification Body, employees,
subcontractors or committee members (in whatever form) received during the
conduct of audit activities, during other accreditation activities, or during
any dealings with an organization for any reason Another thing to take into
consideration. As strictly confidential and may not be disclosed to any third
party (unless specified in ISO 17021-1:2015) without the express permission of
the organization or individual concerned. The requirement to keep any
information confidential will also extend to any organization that has a
legitimate right to audit or inspect Horus Cert's accreditation.
Where
Horus Cert is required by law to disclose confidential information to a third
party, the customer or individual concerned must be notified in advance of the
information provided, unless regulated by law.
However,
where an organization is perceived to be operating in contravention of legal
requirements or has operating practices that pose a risk to employees,
customers or the environment, the Horus Cert Accreditation Body reserves the
right to immediately report any such incident to the appropriate authority. No
such report will be conducted except with the permission of the Director
General.
Access
to records
All
records will be kept in a secure manner and are only accessible to authorized
personnel via either paper records or password controlled electronic records.
Subcontractors will be limited to the information they produce when conducting
the audit. Records will only be available to organizations that can demonstrate
a legitimate (and legal) right to view those records and specifically to
accreditation bodies. For example, EGAC
Confidentiality
statements
All
employees, subcontractors, general managers and committee members will be
required to agree to the Horus Cert Accreditation and Confidentiality Policy
and sign a confidentiality agreement. Subcontractors will also sign an
agreement that also includes the responsibility to maintain confidentiality.
Impartiality Policy
HORAS is
committed to provide an independent, impartial and competent management system
certification of management Systems to all its clients in a manner that is most
competitive and adds value to its clients’ products and services to the
ultimate customer’s satisfaction in accordance with statutory and regulatory
requirements and complies with the requirements of ISO/IEC 17021-1:2015.
HORAS
aims to promote and encourage environmental awareness & responsibility and
help to continuously improve certification management issues within industry,
commerce and the public domain.
We
understand the importance of impartiality in carrying out our management system
certification activities, manage conflict of interest and ensure the
objectivity of our management system certification activities.
We wish
to achieve our aims as a major international accredited certification body and
recognize that effective management of our customers, our staff, our
certification process and our business results makes good business sense. It
will be a fundamental and integral part of our business.
We will
achieve this by:-
- Offering an international &
national certification service in accordance with ISO/IEC 17021-1:2015 that is
fair impartial and objective to all who wish to avail themselves of Our
service,
- Providing our customers with a
professional service that is perceived to add value to their business and
satisfy their expectations,
- Practicing sound certification
principles through competent staff and overseas Managing Agents And
Agents, caring for and valuing our staff,
- brief and train our staff to deliver
Audits that satisfy our customers, supervisory body and the standard we set,
- developing an open exchange of
information with organizations and the public on the certification service that
we offer,
- Continuously improving the
certification service, we offer,
- practicing sound business principles
to manage the certification body and give a return on our share-holders
investment,
- communicating this policy to our staff,
customers and interested parties.
Quality Policy
HORAS Cert Certification aims to promote and encourage environmental awareness and responsibility and to help continuously improve certification management issues in industry, commerce and the public sphere. We recognize the importance of impartiality in carrying out our management system accreditation activities, managing conflicts of interest and ensuring the objectivity of our management system accreditation activities.
We want to achieve our goals as a major, internationally accredited national certifier for quality, and we recognize that effectively managing our customers, our employees, our certification process and our business results makes good business sense. It will be an essential and integral part of our business strategy.
We will achieve this through:-
Providing an international accreditation service in accordance with ISO 17021-1:2015 that is characterized by integrity and objectivity to all those wishing to benefit from our services,
Providing our clients with a professional service that is perceived to add value to their business and meet their expectations,
Practicing sound certification principles through competent employees
Caring and appreciating our employees,
Briefing and training our employees to conduct audits that satisfy our clients, the supervisory body and the standards we set,
Develop an open exchange of information with organizations and the public about the certification service we provide,
Continuously improving the certification service, we provide,
Practicing sound business principles to manage HORAS Cert adoption and achieve a return on shareholder investments,
Records of approved customers and previously approved customers must be maintained for the duration of the current cycle plus one full certification cycle
Communicate this policy to our employees, customers and interested parties.